Got Questions?
Frequently Asked Questions
Common questions about our food handler certification program.
The Just Safe Food Worker Basic Food Handler Course is a 100% online course that covers safe food preparation and handling techniques. It's designed for anyone working in food preparation, storage, and service — from line cooks to catering staff. The course is ANAB-accredited and meets national food handler certification standards.
The course is self-paced, so it depends on you. Most people complete it in a few hours. You can start and stop whenever you like — your progress is saved automatically.
As soon as you pass the final exam, your certificate is available for instant download. Employers can verify your certification through our manager portal. You can also access and re-download your certificate at any time through your learner account.
Yes. Our food handler certificate program is ANAB-accredited (ANSI National Accreditation Board) and meets national food handler certification standards.
ANAB (ANSI National Accreditation Board) is the accrediting body that evaluates certificate programs against the ANSI/ASTM E2659 standard. ANAB accreditation means our program has been independently reviewed for quality — from instructional design to assessment practices to certificate issuance. It's the gold standard for certificate programs in the United States.
Absolutely. The course works on any device — phone, tablet, or computer. Learn wherever and whenever it's convenient for you.
Every certificate includes a unique certificate ID. Managers can log in to our verification portal to confirm employee certification status instantly. They can also reach out to us to verify your certification directly.
Yes! We offer team management tools that let you enroll employees, track their progress, monitor certification status, and handle renewals — all from one dashboard. Get in touch and we'll help you get set up.
We do not offer refunds for completed or in-progress courses. If you have a concern, please don't hesitate to reach out to us — we're happy to help.
We take all feedback seriously. Please visit our contact page to submit your concern and we'll follow up with you as soon as possible. You can also email us any time at feedback@justsafefood.com.
We're happy to help with any questions. Visit our contact page and we'll get back to you as soon as we can.